Visitors by Number of Visits Help Help Card

This page shows the distribution of visitors based on how many times each visitor visited your site.

Visitors by Number of Visits
Number of Visits
Number of Visitors
% of Total Unique Visitors
 1 visit 4845 76.34%
 2 visits 667 10.51%
 3 visits 202 3.18%
 4 visits 179 2.82%
 5 visits 95 1.49%
 6 visits 72 1.13%
 7 visits 39 0.61%
 8 visits 36 0.56%
 9 visits 27 0.42%
10 or more visits  184  2.89%

Visitors by Number of Visits - Help Card Start of Chapter

Number of Visitors - Number of unique individuals who came to your site the amount of times specified in the Number of Visits column.

Number of Visits - The number of visits, beginning with one and increasing by increments of one, being analyzed in the other columns.

% of Total Unique Visitors - Percentage of unique visitors who came to your site the amount of times specified in the Number of Visits column.



This information can indicate whether or not your site compels visitors to return. Updating Web site content is one way to draw return visitors.

 New vs. Returning Visitors Help Help Card

This page shows the number of first-time and returning visitors to your site. Only visitors identified by cookies are counted.

New vs. Returning Visitors
New or Returning Visitor
Number of Visits
% of Total Visits
Unknown 11,898 72.50%
New Visitors 3,464 21.11%
Returning Visitors 1,048 6.39%

New vs. Returning Visitors - Help Card Start of Chapter

New Visitors - Visitors who didn't have a cookie on their first hit, but had one on later hits.

Number of Visits - Number of visitors that fit into the specified visitor category. If a visitor is idle longer than the idle-time limit, WebTrends assumes the visit was voluntarily terminated. If the visitor continues to browse your site after they reach the idle-time limit, a new visit is counted. The default idle-time limit is thirty minutes.

Returning Visitors - Visitors who already had a cookie when they came to your site.

Unknown - Visitors can be listed as "Unknown" for a few different reasons. Cookies may not be tracked in the log file. The report profile may not recognize the visitor's cookie due to the cookie configuration created in the user interface. Or, the visitor may have cookies turned off on their computer.

% - Percentage of visitors who fit into the specified visitor category.



By tracking the ratio between new and returning visitors over a period of time, you can determine if your site is attracting enough repeat visitors.

Note: If the data shows that all visitors in the Unknown category, it is likely that the application has not been configured to perform this analysis.

 Top Visitors Help Help Card

This section identifies the IP address and/or domain name and their relative activity level on the site. If you do not use WebTrends cookies to track visits on the site, WebTrends cannot differentiate between hits from different visitors of a same IP.

Top Visitors
 
Visitor
Hits
% of Total Hits
Visits
1 sasch1031302.phx.gbl 1,221 1.48% 852
2 msnbot.msn.com 4,353 5.28% 437
3 lj2596.inktomisearch.com 364 0.44% 345
4 lj1193.inktomisearch.com 338 0.41% 330
5 sv-fw.looksmart.com 204 0.24% 182
6 x1crawler2-1-0.x-echo.com 434 0.52% 181
7 111-81-221-203.usrnet.canberra.net.au 2,972 3.61% 163
8 x1crawler1-1-0.x-echo.com 298 0.36% 135
9 x1crawler3-1-0.x-echo.com 306 0.37% 135
10 207.68.146.62 176 0.21% 133
11 lj1196.inktomisearch.com 131 0.15% 126
12 lj1322.inktomisearch.com 135 0.16% 126
13 egspd42413.teoma.com 200 0.24% 102
14 sv-crawl.looksmart.com 311 0.37% 94
15 203.29.19.72-2343968000.29673250::2C26EDE8EFD3EB2210226A32B11D47E2 80 0.09% 79
16 fj1008.inktomisearch.com 73 0.08% 73
17 crawl22-public.alexa.com 374 0.45% 71
18 213.215.201.235 86 0.10% 63
19 UNKNOWN-66-196-91-242.yahoo.com 62 0.07% 61
20 psfe301131.inktomisearch.com 96 0.11% 59
Subtotal for Visitors Above 12,214 14.83% 3,747
Total 76,690 100% 16,410

Top Visitors - Help Card Start of Chapter

Hits - Number of hits from the specified visitor. A hit is a single action on the Web server as it appears in the log file. A visitor downloading a single file is logged as a single hit, while a visitor requesting a Web page including two images registers as three hits on the server; one hit is the request for the .html page, and two additional hits are requests for the downloaded image files. While the volume of hits is an indicator of Web server traffic, it is not an accurate reflection of how many pages are being looked at.

Visitor - If cookies are enabled, this column will display the cookie from the specified visitor. If cookies are not enabled, and the IP address of the visitor can be resolved, this column will display the resolved IP address of the specified visitor. Otherwise, this column will display the non-resolved IP address of the visitor.

Visits - Number of times the specified visitor visited your Web site.

% - Percentage of hits from the specified visitor.


Use this information to find out which individuals visit your site the most and how frequently they visit.

 Top Geographic Regions Help Help Card

This page identifies the top locations of the visitors to your site by geographic region.

Top Geographic Regions
 
Geographic Regions
Visits
1 North America 13,892
2 Western Europe 1,205
3 Australia 368
4 Region Unspecified 256
5 Asia 243
6 Northern Europe 200
7 Eastern Europe 92
8 Middle East 47
9 South America 42
10 Caribbean Islands 20
11 Eastern Africa 10
12 Southern Africa 10
13 Region Not Found 9
14 Pacific Islands 7
15 Northern Africa 5
Total for the Geographic Regions above 16,406

Top Geographic Regions - Help Card Start of Chapter

Geographic Regions - The geographic part of the world where visitors to your web site are located. Two methods exist for identifying the location of a visitor:

    WebTrends GeoTrends Database - If GeoTrends is enabled for this profile, the region is determined by searching for a visitor's IP address in this database.

    Domain Name - The region can be determined by the domain name. The domain name can be identified if it was logged by the web server or, if it is defined in the Internet Domain Name System, then it may be found using DNS resolution based on the IP address.

Region Not Found - Using GeoTrends, this entry appears when an IP address can not be found in the GeoTrends database.

Region Unspecified - This entry appears when a country code could not be found in region.ini, or when neither GeoTrends nor DNS are enabled, or when DNS is enabled without GeoTrends and a visitor's domain name could not be found.

Visits - Number of visits from the specified geographic region. If a visitor is idle longer than the idle-time limit, WebTrends assumes the visit was voluntarily terminated. If the visitor continues to browse your site after they reach the idle-time limit, a new visit is counted. The default idle-time limit is thirty minutes.


This information can help you meet the needs of your target audience as well as discover new audiences. Consider how you can make the content comprehensive and relevant to an international audience.

 Most Active Countries Help Help Card

This page identifies the countries with your most active visitors.

Most Active Countries
 
Countries
Visits
1 United States 13,459
2 France 500
3 Canada 405
4 Australia 368
5 United Kingdom 223
6 Europe 207
7 Sweden 146
8 Japan 74
9 Germany 63
10 Spain 58
11 Korea (South) 49
12 Netherlands 44
13 Italy 39
14 Norway 38
15 Czech Republic 35
16 Belgium 32
17 Mexico 28
18 China 26
19 India 24
20 Ireland 16
Total for the Countries above 15,834

Most Active Countries - Help Card Start of Chapter

Countries - Two methods exist for identifying the location of each visitor:

    WebTrends GeoTrends Database - If GeoTrends is turned on for this profile, the location is determined by looking up the visitor's IP address in this database.

    Domain Name - The location can be determined by the domain name. The domain name can be identified if it was logged by the web server or, if it is defined in the Internet Domain Name System then it may be found using DNS resolution.

Visits - Number of visits from the specified country. If a visitor is idle longer than the idle-time limit, WebTrends assumes the visit was voluntarily terminated. If the visitor continues to browse your site after they reach the idle-time limit, a new visit is counted. The default idle-time limit is thirty minutes.


This information can help you meet the needs of your target audience as well as discover new audiences. Consider how you can make the content comprehensive and relevant to an international audience.

 North American States and Provinces Help Help Card

This page identifies the North American states and provinces with your most active visitors.

North American States & Provinces
 
State
Visits
1 California 4,047
2 Washington 1,501
3 Massachusetts 423
4 Ontario 239
5 New York 214
6 Virginia 207
7 New Jersey 194
8 Maryland 178
9 Georgia 155
10 Texas 144
11 Colorado 143
12 Illinois 139
13 Pennsylvania 127
14 Utah 124
15 Florida 104
16 Michigan 100
17 Minnesota 91
18 North Carolina 76
19 D.C. 73
20 Ohio 73
Total for the States above 8,352

North American States and Provinces - Help Card Start of Chapter

State - A U. S. state or Canadian province. If GeoTrends is turned on for this profile, the location is determined by looking up the visitor's IP address in this database.

Visits - Number of visits from the specified state or province. If a visitor is idle longer than the idle-time limit, WebTrends assumes the visit was voluntarily terminated. If the visitor continues to browse your site after they reach the idle-time limit, a new visit is counted. The default idle-time limit is thirty minutes.


This information can help you meet the needs of your target audience as well as discover new audiences. Consider how you can make the content comprehensive and relevant to an international audience.

 Most Active Cities Help Help Card

This page identifies the cities with your most active visitors.

Most Active Cities
 
City, State, Country
Visits
1 San Mateo, California, United States 2,854
2 Redmond, Washington, United States 1,436
3 Marina Del Rey, California, United States 450
4 Nice, France 379
5 San Jose, California, United States 282
6 Boston, Massachusetts, United States 269
7 Sydney, NSW, Australia 181
8 London, EN, United Kingdom 150
9 Stockholm, Sweden 138
10 Atlanta, Georgia, United States 134
11 New York, New York, United States 128
12 Salt Lake City, Utah, United States 117
13 Burlington, Massachusetts, United States 115
14 Middletown, New Jersey, United States 103
15 Doncaster, VIC, Australia 100
16 Englewood, Colorado, United States 94
17 Chicago, Illinois, United States 75
18 Washington, D.C., United States 73
19 Toronto, Ontario, Canada 72
20 San Rafael, California, United States 69
Total for the Cities above 7,219

Most Active Cities - Help Card Start of Chapter

City, State, Country - If GeoTrends is turned on for this profile, the location is determined by looking up the visitor's IP address in this database.

Visits - Number of visits from the specified city. If a visitor is idle longer than the idle-time limit, WebTrends assumes the visit was voluntarily terminated. If the visitor continues to browse your site after they reach the idle-time limit, a new visit is counted. The default idle-time limit is thirty minutes.


This information can help you meet the needs of your target audience as well as discover new audiences. Consider how you can make the content comprehensive and relevant to an international audience.

 Most Active Organizations Help Help Card

This page identifies the companies or organizations which visited your site most often.

Most Active Organizations
 
Organizations
Hits
% of Total Hits
Visits
1 Inktomi Corp.
inktomisearch.com		 1,579 2.05% 1,579
2 googlebot.com 2,392 3.11% 1,407
3 inktomisearch.com 1,401 1.82% 1,255
4 Microsoft Corp
phx.gbl		 706 0.92% 706
5 America Online, Inc.
aol.com		 650 0.84% 650
6 Hotmail Corporation
msn.com		 207 0.26% 207
7 LookSmart International Pty Ltd
looksmart.com		 185 0.24% 185
8 COMindico Australia
canberra.net.au		 149 0.19% 149
9 Home Network
comcast.net		 144 0.18% 144
10 Inktomi Corp.
yahoo.com		 137 0.17% 137
11 EXCALIBUR Group, A Time Warner Company
rr.com		 116 0.15% 116
12 Utfors Datakommunikation AB
picsearch.com		 115 0.14% 115
13 Microsoft Corp
 114 0.14% 114
14 Virtual Computers Pty Ltd
virtual.net.au		 100 0.13% 100
15 alexa.com 568 0.74% 91
16 Gary Culliss
teoma.com		 90 0.11% 90
17 Comcast Cable Communications, Inc.
comcast.net		 86 0.11% 86
18 Micro Tel Technologies
looksmart.com		 84 0.10% 84
19 D. A. Cox Enterprises, Incorporated
cox.net		 77 0.10% 77
20 RIPE NCC
 71 0.09% 71
21 rr.com 1,673 2.18% 63
22 AT&T; Broadband
attbi.com		 59 0.07% 59
23 IANA
 58 0.07% 58
24 GENUITY
Level3.net		 55 0.07% 55
25 Sirius Solutions, Inc.
ev1servers.net		 54 0.07% 54
26 National Institutes of Health
nih.gov		 53 0.06% 53
27 twtelecom.net 98 0.12% 53
28 Verizon Trademark Services LLC
verizon.net		 49 0.06% 49
29 Qwest Communications International Inc.
qwest.net		 44 0.05% 44
30 bellsouth.net 788 1.02% 42
31 swbell.net 488 0.63% 41
32 Dept. of Veterans Affairs
va.gov		 40 0.05% 40
33 LineX Communications
jeteye.com		 40 0.05% 40
34 IANA
comcast.net		 38 0.04% 38
35 INTERNET MULTIFEED CO.
goo.ne.jp		 37 0.04% 37
36 ameritech.net 618 0.80% 36
37 Microsoft Corp
msn.com		 33 0.04% 33
38 charter.com 2,861 3.73% 31
39 Ask Jeeves Inc.
ask.com		 31 0.04% 31
40 Charles University
natur.cuni.cz		 30 0.03% 30
Subtotal For Organizations Above 16,118 21.01% 8,250
Total for the Log File 76,690 100% 16,410

Most Active Organizations - Help Card Start of Chapter

Hits - Number of hits to your site from the specified organization. A hit refers to a single action on the Web server as it appears in the log file. A visitor downloading a single file is logged as a single hit, while a visitor requesting a Web page including two images registers as three hits on the server; one hit is the request for the .html page, and the two additional hits are requests for the downloaded image files. While the volume of hits is an indicator of Web server traffic, it is not an accurate reflection of how many pages are being looked at.

Organizations - If GeoTrends is enabled, the name of the company or organization is found by looking up the visitor's IP address in the GeoTrends databse. If DNS domain name resolution is enabled and the domain name for this IP address is found, the domain name will be shown. If neither GeoTrends nor DNS resolution is enabled, only IP addresses are shown.

Subtotal - Sum of all data rows for each listed organization.

Total - Sum of the subtotal and all data that does not appear on the page.

Visits - Number of visits to your site from the specified organization. If a visitor is idle longer than the idle-time limit, WebTrends assumes the visit was voluntarily terminated. If the visitor continues to browse your site after they reach the idle-time limit, a new visit is counted. The default idle-time limit is thirty minutes.

% - Percentage of total hits from a visitor inside the specified organization.


Determine how your Web site can be improved according to how businesses use your site. Consider how your product can be made more attractive to organizations that have shown interest.

 Top-Level Domain Types Help Help Card

This section provides a breakdown by types of top-level domains (Commercial, Organization, Educational, etc.). This information can only be displayed if reverse DNS lookups have been performed, and the percentages refer to the total of hits for which the organization type can be determined (some IP addresses cannot be resolved to a domain, and therefore an organization type cannot be determined).

Top-Level Domain Types
 
Top-Level Domain Type
Hits
% of Total Hits
Visits
1 Commercial 28,699 50.36% 6,947
2 Network 21,203 37.20% 2,232
3 Education 3,849 6.75% 415
4 Government 2,167 3.80% 163
5 Organization 978 1.71% 123
6 Military 81 0.14% 16
7 International 9 0.01% 1
8 Arpanet 1 0.00% 0
Total for Known Top-Level Domain Types 56,987 100.00% 9,897

Top-Level Domain Types - Help Card Start of Chapter

Hits - Number of hits from a visitor with the specified top-level domain type. A hit is a single action on the Web server as it appears in the log file. A visitor downloading a single file is logged as a single hit, while a visitor requesting a Web page including two images registers as three hits on the server; one hit is the request for the .html page, and two additional hits are requests for the downloaded image files. While the volume of hits is an indicator of Web server traffic, it is not an accurate reflection of how many pages are being looked at.

Top-Level Domain Type - The type of organization, determined by the top-level domain (the three-digit suffix of the URL). Possible suffixes and types include the following:

.com = Commercial
.edu = Educational
.int = International
.gov = Government
.mil = Military
.net = Network
.org = Organization

Visits - Number of visits to your site from the specified type. If a visitor is idle longer than the idle-time limit, WebTrends assumes the visit was voluntarily terminated. If the visitor continues to browse your site after they reach the idle-time limit, a new visit is counted. The default idle-time limit is thirty minutes.

% - Percentage of total hits from someone from the specified organization type. The percentages refer to the total number of hits for which the organization type can be determined. Some IP addresses cannot be resolved to a domain, and therefore the organization type cannot be determined. This information can be displayed only if DNS resolution is enabled.


Consider what types of organizations are most interested in your site and how you can attract other types.

[NetIQ Corporation]

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